Faq

Depending on your nationality, you may need a Visa to enter in Italy. Chic Tours Italy does not deal with the administrative procedures for obtaining an entry visa to Italy but only with the organization of the tour and the guided tour.

The tourist sites, during the tour and the guided tour are highly guarded places with military and national security services.

You will receive an email confirming your booking for the tour or guided tour after you have paid the amount. All important information will be communicated to you within 48 hours of your payment.

People with mobility difficulties can book by sending us an email specifying their difficulty walking or their needs to have a wheelchair. We also organize a transport service from/to the hotel to the meeting point to proceed with the tour and guided tour.

If a date does not work or does not give availability simply means that the date has been closed for: closing of tourist sites, unavailability of the entrance tickets, number of people for the group reached. You must book the tour or guided tour on another date.

To add options to a tour or a guided tour you have to send us an email to ask the availabilities for those options, a quote and a confirmation. CHIC TOURS ITALY believes in a flexibility on the organized tours in the way to satisfy the customer.

Unfortunately no. Once the entrance ticket has been transferred to you, or you have been placed in the group after your confirmation is no longer possible to be refunded. However, the reservation can be cancelled (with refund) within 48 hours after payment.

- The Skip the line tickets that we provide for you are on time and have a validity of 25 minutes delay after that it expire and you can no longer use it. So punctuality has to be rigorous.
- Children must be accompanied by adults. Children up to 1 year, with us have free admission to the monuments (Colosseum, Roman Forum, Palatine, Vatican Museums)